Public policy alienation of public service workers: A conceptual framework
This paper theoretically examines identification problems with the implementation of public policies. When these identification problems occur, they might have significant impacts. For instance, the quality of the interaction between service workers and clients influence the effectiveness and legitimacy of public administration. the success of public policies for a great deal depends on the compliance and motivation of the service worker implementing them.
|Keywords||policy alienation, public governance, public management, public policy, public sector, public service, service workers|
Tummers, L.G., Bekkers, V.J.J.M., & Steijn, A.J.. (2007). Public policy alienation of public service workers: A conceptual framework. Retrieved from http://hdl.handle.net/1765/11577