Purpose - The purpose of this article is to present the findings of research into the impact of a new performance system for the police in The Netherlands. Design/methodology/approach - For this research, the international literature about the effects and side effects of performance steering in the public sector was scanned and more than 150 local stakeholders in five Dutch police regions were interviewed in semi-open interviews, using a checklist. The study analyzed the specific impact of the results-based agreements in various branches. Findings - On the whole, the police do not get isolated as a consequence of the results-based agreements and they do not disassociate themselves from the societal networks they participated in before. The authors offer several explanations why many of the expected negative effects have not occurred. Originality/value - Valuable in this article is the focus on the situational context and the implementation context for an adequate assessment of the significance of performance-based steering of the police in practice. It gives an update of the Dutch state of affairs and recommends another starting point for police performance measurement in the near future.

Additional Metadata
Keywords Performance management, Performance measurement (quality), Police, Public administration, Public sector organizations, The Netherlands
Persistent URL dx.doi.org/10.1108/13639510810895786, hdl.handle.net/1765/15873
Journal Policing (Bingley): an international journal of police strategies and management
Cachet, L, & Ringeling, A.B. (2008). Results-based agreements for the police in the Netherlands. Policing (Bingley): an international journal of police strategies and management, 31(3), 415–434. doi:10.1108/13639510810895786