Developments in satisfaction research
ABSTRACT This paper reviews advances in the study of satisfaction in the context of Social Indicators Research. Five developments are considered: 1) changes in the conceptualization of satisfaction, 2) advances in the measurement of satisfaction, 3) growth of a significant body of comparative data on satisfaction, 4) the map of satisfaction that emerges from these developments, 5) resulting advances in understanding of the appraisal-process, and 6) developments in the use of the satisfaction concept in wider conceptions of welfare.
|Keywords||happiness, life satisfaction, review, subjective well-being|
|Note||[A modern reissue of the text is also included in RePub]|
|Persistent URL||dx.doi.org/10.1007/BF00300268, hdl.handle.net/1765/16306|
Veenhoven, R.. (1996). Developments in satisfaction research. Social Indicators Research: an international and interdisciplinary journal for quality-of-life measurement, 37, 1–46. doi:10.1007/BF00300268