Privacy Management Contracts And Economics, Using Service Level Agreements (Sla)
Recognizing the importance of privacy management as a business process and a business support process, this paper proposes the use of service level agreements around privacy features, including qualitative and quantitative ones. It also casts privacy management into a business perspective with benefits and costs to either party in a process.
|Keywords||Privacy Features, Privacy Management, SLA, Service Level Agreement|
|Publisher||Erasmus Research Institute of Management (ERIM)|
Pau, L-F.. (2005). Privacy Management Contracts And Economics, Using Service Level Agreements (Sla) (No. ERS-2005-014-LIS). ERIM report series research in management Erasmus Research Institute of Management. Erasmus Research Institute of Management (ERIM). Retrieved from http://hdl.handle.net/1765/1938