This research project explores cultural determinants that facilitate positive employee behavior. In the literature, this behavior is identified as organizational citizenship behavior (OCB). The dissertation also focuses on factors related to counterproductive work behavior (CWB). CWB is defined as behavior that explicitly runs counter to the goal of the organization (e.g., breaking organizational rules). The studies were carried out in Turkey and the Netherlands. These two countries are different in several cultural aspects, among which are the values of individualism and collectivism and social beliefs. These differences may have relevance for OCB and CWB. Most organizational behavior theories have been developed and empirically tested among western samples. However, western-based organizational theories may be insufficient to explain many organizational phenomena in non-western cultures. This dissertation therefore aims to highlight the importance of cultural factors that may influence organizational processes.

Additional Metadata
Keywords The Netherlands, Turkey, counterproductive work behavior, cross-cultural, individualism and collectivism, organizational citizenship behavior, social beliefs
Promotor M.Ph. Born (Marise) , H.T. van der Molen (Henk)
Publisher Erasmus University Rotterdam
ISBN 978-905335-290-8
Persistent URL
Cem-Ersoy, N. (2010, June). Organizational Citizenship Behavior and Counterproductive Work Behavior: Cross-cultural comparisons between Turkey and the Netherlands. Erasmus University Rotterdam. Retrieved from