Reverse logistics - a framework
In this paper we define and compare Reverse Logistics definitions. We start by giving an understanding framework of Reverse Logistics: the why-what-how. By this means, we put in context the driving forces for Reverse Logistics, a typology of return reasons, a classification of products, processes and actors. In addition we provide a decision framework for Reverse Logistics and we present it according to long, medium and short term decisions, i.e. strategic-tactic-operational decisions.
|Keywords||Decision-making, Framework, Reverse logistics, Theory building|
de Brito, M.P., & Dekker, R.. (2002). Reverse logistics - a framework (No. EI 2002-38). Retrieved from http://hdl.handle.net/1765/543