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system communication medication information patient nurse healthcare physician order process study cpoe system problem prescription provider hospital implementation change interoperability pharmacist record administration error information systems health medication process medication work care providers physician order entry network entry paper-based work flow result approach technology f m e t i c method label practice cpoe systems impact level effect integration project prescription labels example question information system paper-based system information technology medication errors safety medication data pharmacy support challenge community chemotherapy issue interview questionnaire building organization research interaction standardization patient data analysis computer development int j med mechanism communication network message dutch community pharmacists netherland