Kuntze, A.J.

skill counseling communication skills communication counseling student training communication skills van der molen factor skill factor score psychology mastery molen study group progress personality client intelligence assessment course control group effect program level journal video research performance video test microcounseling trainee difference method daniel control question gespreksvaardigheden behavior education freshmen answer helper university evaluation effect size mastery level situation relationship measure baker analysis example kuntze problem microskill training programs counseling communication skill model development curriculum psychology students application predictor effect sizes participant communication skills training assertiveness table chapter result big-five personality factors charles c big-five dissertation training group version knowledge reliability