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standard standardization education product company management network standardisation technology market study research university system organization format process information group business development normen design requirement country factor policy strategy level industry number program european example eisen standardization education quality browser module paper erasmu service language worden course ergonomics journal restaurant member liften student practice kunnen rotterdam netscape authenticity battle effect customer dominance support firefox fication security project wordt change content committee company standardisation mozilla approach certi literature microsoft school activity accreditation china result