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innovation fi rms policy research product consumer model knowledge study management behavior process market business partner network respondent customer measure survey networking technology industry sample journal collaboration table opportunity employee signi variable service innovation behavior development enterprise cognition source producer practice result speci time pressure innovation practices level activity organization ficant control education hippel relationship effect individual support number example information competence entrepreneurship network partners innovator job autonomy science university autonomy company pressure pattern system innovation networking expenditure erasmus univ rotterdam value decision capacity manufacturing software exploitation exploration dimension