Meurs, P.L.

municipality policy citizen pilot service government wordt worden organisation participation arduin model health resident practice paradigm shift netwerk ënten support compensation principle kwaliteit hebben client process organisatie provider provision zelfsturende veiligheid budget rotterdam council kunnen shift change study procedure people training level heeft community doetinchem management responsibility medewerker risico principle applicant example patient compensation research group household project netherland hospital manager paradigm vanuit tender wmo policy quality woning number problem result order andere question pativeiligheid implementation department tussen binnen assistance situation leeuwarden bestuurder