Waalewijn, Ph.

system product business expert knowledge model result analysis expert system enterprise business insight factor swaan arons insight certainty strength knowledge base marketing supplier company management swaan process production reasoning state waalewijn effect object sbu 1 inference engine application uncertainty force implementation competitor bargaining power expert systems power corporation enterprise strength number inference forces model synergetic effects object model information domain function bargaining section expert system shells rating strategy value engine service aiond assertion reasoning process class problem cost leadership capacity premise aspect industry conclusion product 21 example certainty factors capacity operation agenda control porter planning certainty factor model sbu 2 market domain model