Grumbkow, J. von

justice expectations justice expectation trust belief applicant selection study journal experience relationship psychology intention world research level effect identification-based trust behavior knowledge-based identification-based procedure perception knowledge-based trust selection procedure organization fluence reaction result university recommendation recommendation intentions status people future outcome litigation intentions justice perceptions response information interaction hypothesis marius van dijke netherland assessment theory litigation variable number position contact fairness management table process factor speci model method group order signi speci fically applicant reactions co-variate review context analyses scale method variance karin proost respect hypotheses personnel ficant status group care vol personality difference co-operation