Smith, S.

score management performance staff organization target practice management practices indicator agent sector performer agency organisation process management practice scores profit manager nfp organization difference quality talent people member review outcome meeting measure score 1 level management practices score survey example result incentive altruism relationship change industry problem model bloom status interview staff members carer ability distribution hospital output reward table care homes group sample care management process worker number study objective monitoring information system staff groups term goals manufacturing improvement competition focus manufacturing firms erasmus university rotterdam talent tests government targets failure contribution belief star performers term targets management scores economic