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return product logistic management research information method chain recovery study demand process distribution inventory handling system material customer supply model recycling company product returns order period table chapter issue decision probability return handling field analysis store method b control value section retailer operation literature case studies warehouse production number storage level respect journal planning return probability waste network paper practice remanufacturing framework inventory management dekker future impact figure european netherland service option performance end-of-life industry market economic review transport supply chain management collection return distribution mail order companies van wassenhove reason van der laan