Blake, C.

education knowledge supply process chain service decoupling point demand environment course student system supply chain approach learner university information management end user point supply chain issue education supply chain decoupling product business network value function e-learning institution van der linden module paper development place experience european union model segment european community creation approach practice corporation relationship knowledge creation world material organization technology curriculum market trust context infrastructure perspective benefit school order structure course builder party application future rotterdam school customer ict layer assessment governance union knowledge infrastructure project work area interaction change exchange provider demand segments ict infrastructure framework supply chain perspective