A revision of Hofstede et al.'s (1990) organizational practices scale
January 2000
Article
pp 587-602.
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The goal of this paper is to revise and extend the organizational practices (OP) scale as developed by Hofstede et al. (1990). Based upon a sample of 400 employees working in sales and service positions, the revised OP scale is put to the test for reliability and validity. Because of the impact of OP on the way the members of the organization behave, we believe that this revised OP scale can be a useful measurement tool for both academics and practitioners.
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