Planning the Size and Organization of KLM's Aircraft Maintenance Personnel
December 1994
Article
pp 47-58.
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Develops a decision support system (DSS) for the aircraft maintenance department of KLM Royal Dutch Airlines at Schiphol Airport in Amsterdam, Netherlands. Tasks of the department; Support provided by the DSS to management; Analyzing several capacity planning problems related to the size and the organization of the workforce.
Keywords
Automatically Extracted Terms
- engineer
- maintenance
- aircraft
- license
- shift
- number
- service
- workload
- service level
- problem
- level
- combination
- workforce
- skill
- aircraft types
- system
- model
- operation
- management
- license combination c
