Managing Product Returns: The Role of Forecasting
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In this article, we discuss ways of actively influencing product returns and we review data-driven methods for forecasting return flows that exploit the fact that future returns are a function of past sales. In particular we assess the value of return forecasting at an operational level, specifically inventory control. We conclude with implications for supply chain management.
- L23 : Organization of Production
- M : Business Administration and Business Economics; Marketing; Accounting
- R4 : Transportation Systems
- M11 : Production Management
- return probability