Managing Product Returns: The Role of Forecasting
2003-04-22
Research Paper
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In this article, we discuss ways of actively influencing product returns and we review data-driven methods for forecasting return flows that exploit the fact that future returns are a function of past sales. In particular we assess the value of return forecasting at an operational level, specifically inventory control. We conclude with implications for supply chain management.
Keywords
Classifications using
Journal of Economic Literature (JEL) Classification System
- L23 : Organization of Production
- M : Business Administration and Business Economics; Marketing; Accounting
- R4 : Transportation Systems
- M11 : Production Management
Automatically Extracted Terms
- return
- method
- product
- period
- information
- parameter
- demand
- forecasting
- return probability
- estimate
- management
- estimation
- probability
- model
- volume
- logistic
- level
- inventory
- performance
- order
