Template-Type: ReDIF-Paper 1.0 Author-Name: Ibrahim, M.K.M. Author-Name-Last: Ibrahim Author-Name-First: Mohammed Author-Name: Ribbers, P.M.A. Author-Name-Last: Ribbers Author-Name-First: Piet Author-Name: Bettonvil, B.W.M. Author-Name-Last: Bettonvil Title: Human Knowledge Resources and Interorganizational Systems Abstract: This paper analyses how human knowledge resources affect capabilities and subsequently attainment of operational and strategic benefits. We test a conceptual model using data from two qualitative case studies and a quantitative field study. The findings indicate that human knowledge positively influences IOS capabilities related to cross-organizational business processes and transfer of knowledge. The data show that strategic benefits are the consequence of knowledge transfer, when the transfer supports business processes resulting in operational benefits. Creation-Date: 2007-07-16 File-URL: https://repub.eur.nl/pub/10457/ERS-2007-046-LIS.pdf File-Format: application/pdf Series: RePEc:ems:eureri Number: ERS-2007-046-LIS Classification-JEL: L15, L22, M, M19, O32 Keywords: Human Knowledge, IOS capabilities, Interorganizational systems, Strategic benefits, resource-based view Handle: RePEc:ems:eureri:10457