Template-Type: ReDIF-Paper 1.0 Author-Name: Pau, L-F. Author-Name-Last: Pau Author-Name-First: Louis-François Author-Person: ppa136 Title: Privacy Management Contracts And Economics, Using Service Level Agreements (Sla) Abstract: Recognizing the importance of privacy management as a business process and a business support process, this paper proposes the use of service level agreements around privacy features, including qualitative and quantitative ones. It also casts privacy management into a business perspective with benefits and costs to either party in a process. Creation-Date: 2005-04-03 File-URL: https://repub.eur.nl/pub/1938/ERS%202005%20014%20LIS.pdf File-Format: application/pdf Series: RePEc:ems:eureri Number: ERS-2005-014-LIS Classification-JEL: K19, L63, L96, M Keywords: Privacy Features, Privacy Management, SLA, Service Level Agreement Handle: RePEc:ems:eureri:1938