Template-Type: ReDIF-Paper 1.0
Author-Name: Toktay, B.
Author-Name-Last: Toktay
Author-Name: van der Laan, E.A.
Author-Name-Last: van der Laan
Author-Name-First: Erwin
Author-Person: pva64
Author-Name: de Brito, M.P.
Author-Name-Last: de Brito
Author-Name-First: Marisa
Author-Person: pde45
Title: Managing Product Returns: The Role of Forecasting
Abstract: In this article, we discuss ways of actively influencing product returns and we review data-driven methods for forecasting return flows that exploit the fact that future returns are a function of past sales. In particular we assess the value of return forecasting at an operational level, specifically inventory control. We conclude with implications for supply chain management.
Creation-Date: 2003-04-22
File-URL: https://repub.eur.nl/pub/316/ERS-2003-023-LIS.pdf
File-Format: application/pdf
Series: RePEc:ems:eureri
Number: ERS-2003-023-LIS
Classification-JEL: L23, M, M11, R4
Keywords: forecasting, information, inventory management, reverse logistics, supply chain management
Handle: RePEc:ems:eureri:316