Template-Type: ReDIF-Paper 1.0 Author-Name: de Brito, M.P. Author-Name-Last: de Brito Author-Name-First: Marisa Author-Person: pde45 Author-Name: van der Laan, E.A. Author-Name-Last: van der Laan Author-Name-First: Erwin Author-Person: pva64 Title: Inventory Management with product returns: the value of information Abstract: This paper evaluates the impact of misinformation for inventory systems with product returns. If one could exactly know how much is going to be returned and when, one would certainly benefit from incorporating this perfect information a priori in the management of production, inventory, and distribution. In practice, one has to attempt to forecast the timing and the amount of product returns, by hypothesizing about the return flow properties. To do so, historic data on demand and returns can be used. The available literature on information and inventory management with product returns commonly 1) assumes known return probabilities; or 2) considers specific cases where the most informed method does not necessarily lead to the best performance, investigating the impact on inventory related costs. Creation-Date: 2003-09-25 File-URL: https://repub.eur.nl/pub/925/ERS%20060%20Inventory%20Management%20with%20product%20returns%20the%20value%20of%20information.pdf File-Format: application/pdf Series: RePEc:ems:eureri Number: ERS-2003-060-LIS Classification-JEL: M, M11, R4 Keywords: forecasting, information management, inventory management, product returns Handle: RePEc:ems:eureri:925