Template-Type: ReDIF-Paper 1.0 Author-Name: Dul, J. Author-Name-Last: Dul Author-Name-First: Jan Author-Person: pdu55 Title: "De Mens is de Maat van Alle Dingen"; Over Mensgericht Ontwerpen van Producten en Processen Abstract: "Man is the measure of all things". On human-centered design of products and processes. The discipline of ergonomics studies the interaction between man and the designed technical and organizational environment. In product ergonomics, this knowledge is used to develop user-friendly products and in production ergonomics to design human-friendly (production) processes. Beside social goals, ergonomics can contribute to economic goals of an organization. With user-friendly products, a company can deliver benefits to its customers, which exceed those of competing products. With human-friendly production processes, a company can increase labor productivity and consequently can reach important cost-reductions. The growing consciousness of the importance of humans (customers and workers) for the success of organizations, implies that ergonomics can have a strategic value for the management of organizations. The chair of Ergonomics Management addresses the questions how ergonomics knowledge and methods can be used in the decision-making and design processes of organizations, and what can be the resulting business benefits. Creation-Date: 2003-05-23 File-URL: https://repub.eur.nl/pub/348/EIA-2003-019-LIS.pdf File-Format: application/pdf Series: RePEc:ems:euriar Classification-JEL: D29, J24, M, M11 Keywords: human performance, product ergonomics, production ergonomics, productivity, usability Handle: RePEc:ems:euriar:348