This study investigates street-level bureaucrats’ enforcement style and its underlying dimensions by developing and validating a multidimensional measurement scale. Developing a measurement scale for enforcement style is relevant because the number of underlying dimensions is contested and studies developing measurement scales are scarce. This complicates cross-sector and cross-national comparisons. Using a survey among inspectors of the Netherlands Food and Consumer Product Safety Authority, street-level enforcement style is found to comprising three dimensions: (1) legal, (2) facilitation, and (3) accommodation. This study contributes to more validated measurement instruments by presenting a 13-item measure that can be used to study street-level bureaucrats’ enforcement style.

Additional Metadata
Keywords enforcement style, street-level bureaucracy, regulation, measurement, development, scale validation
Persistent URL dx.doi.org/https://dx.doi.org/10.1080/01900692.2018.1465954, hdl.handle.net/1765/105974
Journal International Journal of Public Administration
Citation
de Boer, N. (2018). Street-level Enforcement Style: A Multidimensional Measurement Instrument. International Journal of Public Administration. doi:https://dx.doi.org/10.1080/01900692.2018.1465954