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Developments in satisfaction-research

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Abstract

This paper reviews advances in the study of satisfaction in the context of Social Indicators Research. Five developments are considered: (1) changes in the conceptualization of satisfaction, (2) advances in the measurement of satisfaction, (3) growth of a significant body of comparative data on satisfaction, (4) the map of satisfaction that emerges from these developments, (5) resulting advances in understanding of the appraisal-process, and (6) developments in the use of the satisfaction concept in wider conceptions of welfare.

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Veenhoven, R. Developments in satisfaction-research. Soc Indic Res 37, 1–46 (1996). https://doi.org/10.1007/BF00300268

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