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The teaching case illustrates the development of captive centres since the early 1990s. The evidence presented in the case provides an excellent opportunity to examine the rationale behind the allocation of some back office activities to offshore locations. Furthermore, the first part of the case provides information about the changes in scope and specialities that have been offshored through captive centres. The second part of the case, on the other hand, provides an account of the challenges faced by two captive centres that illustrate the strategic change that took place since the early 21st century, along with the opportunities presented to the parent firm to exploit and further develop their offshore assets.