Human Knowledge Resources and Interorganizational Systems
This paper analyses how human knowledge resources affect capabilities and subsequently attainment of operational and strategic benefits. We test a conceptual model using data from two qualitative case studies and a quantitative field study. The findings indicate that human knowledge positively influences IOS capabilities related to cross-organizational business processes and transfer of knowledge. The data show that strategic benefits are the consequence of knowledge transfer, when the transfer supports business processes resulting in operational benefits.
|Keywords||Human Knowledge, IOS capabilities, Interorganizational systems, Strategic benefits, resource-based view|
|Publisher||Erasmus Research Institute of Management (ERIM)|
Ibrahim, M.K.M., Ribbers, P.M.A., & Bettonvil, B.W.M.. (2007). Human Knowledge Resources and Interorganizational Systems (No. ERS-2007-046-LIS). ERIM report series research in management Erasmus Research Institute of Management. Erasmus Research Institute of Management (ERIM). Retrieved from http://hdl.handle.net/1765/10457