Motivated information processing and group decision-making
Effects of process accountability on information processing and decision quality
Integrating dual-process models [Chaiken, S., & Trope, Y. (Eds.). (1999). Dual-process theories in social psychology. NewYork: Guilford Press] with work on information sharing and group decision-making [Stasser, G., & Titus, W. (1985). Pooling of unshared information in group decision making: biased information sampling during discussion. Journal of Personality and Social Psychology, 48, 1467–1478.], we predicted that groups with high epistemic motivation engage in more information-driven and less preference-driven interaction, and achieve better decisions. An experiment manipulating process accountability showed that groups under process accountability experienced greater need for more information, repeated unshared information more often, and more often chose the correct decision alternative. Mediation analysis established that epistemic motivation produced high quality decisions because it stimulated systematic information processing. Results also revealed that preference heterogeneity stimulated information-driven interaction and led to higher decision quality.
|Keywords||group decision-making, information exchange, information processing, motivation|
|Persistent URL||dx.doi.org/10.1016/j.jesp.2006.05.010, hdl.handle.net/1765/11814|
Scholten, L, van Knippenberg, D.L, Nijstad, B.A, & de Dreu, C.K.W. (2007). Motivated information processing and group decision-making. Journal of Experimental Social Psychology, 43(4), 539–552. doi:10.1016/j.jesp.2006.05.010