Planning the Size and Organization of KLM's Aircraft Maintenance Personnel

Dijkstra, Matthijs; Kroon, Leo; Salomon, Marc; van Nunen, Jo; Van Wassenhove, Luk

M.C. Dijkstra (Matthijs), L.G. Kroon (Leo), M. Salomon (Marc), J.A.E.E. van Nunen (Jo) and L.N. Van Wassenhove (Luk)

1994-12-01

Planning the Size and Organization of KLM's Aircraft Maintenance Personnel

Develops a decision support system (DSS) for the aircraft maintenance department of KLM Royal Dutch Airlines at Schiphol Airport in Amsterdam, Netherlands. Tasks of the department; Support provided by the DSS to management; Analyzing several capacity planning problems related to the size and the organization of the workforce.

Additional Metadata
Keywords	KLM, Netherlands, Schoophol AIrport, decision support systems
Persistent URL	hdl.handle.net/1765/14349
Series	ERIM Top-Core Articles
Journal	Interfaces (Hanover)
Organisation	Erasmus Research Institute of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Dijkstra, M., Kroon, L., Salomon, M., van Nunen, J., & Van Wassenhove, L. (1994). Planning the Size and Organization of KLM's Aircraft Maintenance Personnel. Interfaces (Hanover), 47–58. Retrieved from http://hdl.handle.net/1765/14349

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