Planning the Size and Organization of KLM's Aircraft Maintenance Personnel
Develops a decision support system (DSS) for the aircraft maintenance department of KLM Royal Dutch Airlines at Schiphol Airport in Amsterdam, Netherlands. Tasks of the department; Support provided by the DSS to management; Analyzing several capacity planning problems related to the size and the organization of the workforce.
|Keywords||KLM, Netherlands, Schoophol AIrport, decision support systems|
Dijkstra, M.C., Kroon, L.G., Salomon, M., van Nunen, J.A.E.E., & van Wassenhove, L.N.. (1994). Planning the Size and Organization of KLM's Aircraft Maintenance Personnel. Interfaces (Hanover), 47–58. Retrieved from http://hdl.handle.net/1765/14349