Is presented the structure of a formal framework for personalization features for mobile business services, which can be used to drive the business modeling of M-business services from a service provider point of view. It also allows to compute the revenue as linked to personalization levels and features. A case study has been performed in the area of personalized location based mobile services

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Erasmus Research Institute of Management
hdl.handle.net/1765/243
ERIM Report Series Research in Management
Erasmus Research Institute of Management

Pau, L.-F., & Dits, J. (2002). Business Modeling Framework For Personalization In Mobile Business Services (No. ERS-2002-56-LIS). ERIM Report Series Research in Management. Retrieved from http://hdl.handle.net/1765/243