Viewing organizations as open, knowledge-dependent interpretation systems and building on the knowledge-based view, we develop a theoretical model of knowledge investments and value creation. By emphasizing the interpretive nature of organizations and examining knowledge requirements, capabilities, and investments, our contribution provides a more complete understanding of why some organizations make certain types of knowledge investments more than others and why these investments may have positive or negative effects on value creation..

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Keywords knowledge investment, knowledge management
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Reus, T.H., Ranft, A.L., Lamont, B.T., & Adams, G.L.. (2009). An Interpretive Systems View of Knowledge Investments. Academy of Management Review, 34(3), 382–340. doi:10.5465/AMR.2009.40631556.