2014
Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion
Publication
Publication
Public Management Review , Volume 16 - Issue 4 p. 527- 547
Abstract
Street-level bureaucrats implementing public policies have a certain degree of autonomy - or discretion - in their work. Following Lipsky, discretion has received wide attention in the policy implementation literature. However, scholars have not developed theoretical frameworks regarding the effects of discretion, which were then tested using large samples. This study therefore develops a theoretical framework regarding two main effects of discretion: client meaningfulness and willingness to implement. The relationships are tested using a survey among 1,300 health care professionals implementing a new policy. The results underscore the importance of discretion. Implications of the findings and a future research agenda is shown.
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doi.org/10.1080/14719037.2013.841978, hdl.handle.net/1765/51710 | |
Public Management Review | |
Organisation | Erasmus School of Social and Behavioural Sciences |
Tummers, L., & Bekkers, V. (2014). Policy Implementation, Street-level Bureaucracy, and the Importance of Discretion. Public Management Review, 16(4), 527–547. doi:10.1080/14719037.2013.841978 |