1996-11-01
Cross-cultural differences in the practices of hotel managers: A study of Dutch and Belgian hotel managers
Publication
Publication
Tourism Management , Volume 17 - Issue 7 p. 544- 548
In the service sector there has been debate and research on whether it is the culture of the organization or that of the location that shapes hotel management practice - particularly given the internationalization of certain, mostly US-style practices. Here Myriam Jansen-Verbeke and Liesbet Steel of Rotterdam's Erasmus University report on a survey of hotel managers in Belgium and The Netherlands. Differences are slight, but whether this is because of a shared cultural background or a homogenizing organizational culture is not clear. Comparisons with a larger study of managers in 13 countries worldwide are made. Copyright
| Additional Metadata | |
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| doi.org/10.1016/0261-5177(96)89218-1, hdl.handle.net/1765/54683 | |
| Tourism Management | |
| Organisation | Rotterdam School of Management (RSM), Erasmus University |
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Jansen-Verbeke, M. (1996). Cross-cultural differences in the practices of hotel managers: A study of Dutch and Belgian hotel managers. Tourism Management, 17(7), 544–548. doi:10.1016/0261-5177(96)89218-1 |
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