The effect of relational constructs on customer referrals and number of services purchased from a multiservice provider: Does age of relationship matter?

2002-06-01

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Persistent URL	doi.org/10.1177/00970302030003002, hdl.handle.net/1765/58828
Journal	Journal of the Academy of Marketing Science
Organisation	Erasmus Research Institute of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Verhoef, P., Franses, P. H., & Hoekstra, J. (2002). The effect of relational constructs on customer referrals and number of services purchased from a multiservice provider: Does age of relationship matter?. Journal of the Academy of Marketing Science, 30(3), 202–216. doi:10.1177/00970302030003002

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