Reliability is one of the key factors in transportation, both for passengers and for cargo. This paper examines reliability in public railway systems. Reliability of railway services is a complex matter, since there are many causes for disruptions and at least as many causes for delays to spread around in space and time.

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doi.org/10.1016/j.ejor.2004.10.010, hdl.handle.net/1765/6688
ERIM Top-Core Articles
European Journal of Operational Research
Erasmus Research Institute of Management

Vromans, M., Dekker, R., & Kroon, L. (2006). Reliability and heterogeneity of railway services. European Journal of Operational Research, 172(2), 647–665. doi:10.1016/j.ejor.2004.10.010