Public policy alienation of public service workers: A conceptual framework
January 2007
Research Paper
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This paper theoretically examines identification problems with the implementation of public policies. When these identification problems occur, they might have significant impacts. For instance, the quality of the interaction between service workers and clients influence the effectiveness and legitimacy of public administration. the success of public policies for a great deal depends on the compliance and motivation of the service worker implementing them.
Keywords
- public service
- public governance
- public management
- public sector
- public policy
- policy alienation
- service workers
Automatically Extracted Terms
- policy
- alienation
- policy alienation
- worker
- service worker
- service
- service workers
- concept
- job alienation
- powerlessness
- influence
- degree
- meaninglessness
- technology
- identification problems
- role conflicts
- rationality
- conflict
- characteristic
- blauner
