Smart business networks: Concepts and empirical evidence

Organizations are moving, or must move, from today's relatively stable and slow-moving business networks to an open digital platform where business is conducted across a rapidly-formed network with anyone, anywhere, anytime despite different business processes and computer systems. Table 1 provides an overview of the characteristics of the traditional and new business network approaches [2]. The disadvantages and associated costs of the more traditional approaches are caused by the inability to provide relative complex, bundled, and fast delivered products and services. The potential of the new business network approach is to create these types of products and services with the help of combining business network insights with telecommunication capabilities.