http://dx.doi.org/10.1007/s00134-009-1491-7
pubmed: 19367393
scopus: 67349116564
Perceptions of parents on satisfaction with care in the pediatric intensive care unit: the EMPATHIC study
June 2009
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Abstract: PURPOSE: To identify parental perceptions on pediatric intensive care-related satisfaction items within the framework of developing a Dutch pediatric intensive care unit (PICU) satisfaction instrument. METHODS: Prospective cohort study in tertiary PICUs at seven university medical centers in The Netherlands. PARTICIPANTS: Parents of 1,042 children discharged from a PICU. RESULTS: A 78-item questionnaire was sent to 1,042 parents and completed by 559 (54%). Seventeen satisfaction items were rated with mean scores <8.0 (1, completely unimportant, to 10, very important) with standard deviations > or =1.65, and thus considered of limited value. The empirical structure of the items was in agreement with the theoretically formulated domains: Information, Care and Cure, Organization, Parental Participation, and Professional Attitude. The Cronbach's alpha of the domains ranged between 0.87 and 0.94. CONCLUSIONS: Parental perceptions on satisfaction with care measures were identified and prioritized. Reliabilities of the items and domains were of high level.
- Male
- Child
- Cohort Studies
- Female
- Humans
- Prospective Studies
- Questionnaires
- Child, Preschool
- Netherlands
- Infant
- Quality of Health Care
- Parents/*psychology
- *Consumer Satisfaction
- *Intensive Care Units, Pediatric
- Family Nursing
- parent
- satisfaction
- child
- caregiver
- study
- care unit
- children
- domain
- 0.91
- satisfaction items
- 0.94
- family
- model fi t
- information
- quality
- netherland
- questionnaire
- admission
- v 2 test
- response
