http://hdl.handle.net/1765/516
series: EUR-FEW-CS;97-02

Are decision support systems helping marketers? (A framework for analysis and a literature review)


Research Paper
Related Files

(fewinf19980317161237.ps, 0.3MB)

This article provides an overview and integrates relevant literature of empirical research of the effectiveness and efficiency of DSS for marketing. First we present a structural framework on how to analyze the different empirical studies. Then we summarize the outcomes. Finally we draw some conclusions and give some suggestions for further research.



Keywords