Co-creation in public service delivery requires partnerships between citizens and civil servants. The authors argue that whether or not these partnerships will be successful depends on state and governance traditions (for example a tradition of authority sharing or consultation). These traditions determine the extent to which co-creation can become institutionalized in a country’s governance framework.

, , ,
doi.org/10.1080/09540962.2017.1328798, hdl.handle.net/1765/100542
Public Money and Management: integrating theory and practice in public management
Erasmus University Rotterdam

Voorberg, W., Bekkers, V., Flemig, S. (Sophie), Timeus, K. (Krista), Tõnurist, P. (Piret), & Tummers, L. (2017). Does co-creation impact public service delivery? The importance of state and governance traditions. Public Money and Management: integrating theory and practice in public management, 37(5), 365–372. doi:10.1080/09540962.2017.1328798