Does co-creation impact public service delivery? The importance of state and governance traditions
Co-creation in public service delivery requires partnerships between citizens and civil servants. The authors argue that whether or not these partnerships will be successful depends on state and governance traditions (for example a tradition of authority sharing or consultation). These traditions determine the extent to which co-creation can become institutionalized in a country’s governance framework.
|Keywords||Co-creation, game changer, social innovation, state and governance traditions|
|Persistent URL||dx.doi.org/10.1080/09540962.2017.1328798, hdl.handle.net/1765/100542|
|Journal||Public Money and Management: integrating theory and practice in public management|
Voorberg, W.H, Bekkers, V.J.J.M, Flemig, S. (Sophie), Timeus, K. (Krista), Tõnurist, P. (Piret), & Tummers, L.G. (2017). Does co-creation impact public service delivery? The importance of state and governance traditions. Public Money and Management: integrating theory and practice in public management, 37(5), 365–372. doi:10.1080/09540962.2017.1328798