Business codes are a widely used management instrument. Research into the effectiveness of business codes has, however, produced conflicting results. The main reasons for the divergent findings are: varying definitions of key terms; deficiencies in the empirical data and methodologies used; and a lack of theory. In this paper, we propose an integrated research model and suggest directions for future research.

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Erasmus Research Institute of Management
hdl.handle.net/1765/10150
ERIM Report Series Research in Management
ERIM report series research in management Erasmus Research Institute of Management
Erasmus Research Institute of Management

Kaptein, M., & Schwartz, M. (2007). The Effectiveness of Business Codes: A Critical Examination of Existing Studies and the Development of an Integrated Research Model (No. ERS-2007-030-ORG). ERIM report series research in management Erasmus Research Institute of Management. Retrieved from http://hdl.handle.net/1765/10150