Internet shopping is taking an increasing share of the retail market, putting pressure on retailers to slash delivery times and to get products to customers quickly. This reduces operational efficiency and increases transportation costs for retailers with dedicated fleets of delivery vans. Using crowdsourced deliveries by ad-hoc external parties could offer a cost-effective solution.

Additional Metadata
Persistent URL
Series RSM Discovery Magazine Collection
Journal RSM Discovery - Management Knowledge
Arslan, A.M. (2017). Streamlining deliveries through crowdsourcing. RSM Discovery - Management Knowledge, 32(4), 14–16. Retrieved from