In this study we aimed to assess the perceived effectiveness of clinical pathway management software for healthcare professionals. A case study on the clinical pathway management software program Check-It was performed in three departments at an academic medical center. Four months after the implementation of the software, interviews were held with healthcare professionals who work with the system. The interview questions were posed in a semi-structured interview format and the participant were asked about the perceived positive or negative effects of Check-It, and whether they thought the software is effective for them. The interviews were recorded and transcribed based on grounded theory, using different coding techniques. Our results showed fewer overlooked tasks, pre-filled orders and letters, better overview, and increased protocol insight as positive aspects of using the software. Being not flexible enough was experienced as a negative aspect.

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Keywords Clinical pathway, Clinical pathway software, Critical pathway, Hospital Information System, Integrated care pathway
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Series Studies in Health Technology and Informatics
Aarnoutse, M.F. (M. F.), Brinkkemper, S, de Mul, M, & Askari, M. (2018). Pros and cons of clinical pathway software management. In Studies in Health Technology and Informatics. doi:10.3233/978-1-61499-852-5-526