The perhaps-apocryphal lament by an industrial age leader that ‘They send me the whole man when all I need are his hands,’ reflects a once-prevalent view that leaders “think” and employees “do”. Today, companies know that they benefit the most when their employees are motivated to share their thoughts, ideas, opinions and suggestions.

hdl.handle.net/1765/108774
RSM Discovery - Management Knowledge
Rotterdam School of Management (RSM), Erasmus University