The ConCom Safety Management Scale
Developing and testing a measurement instrument for control-based and commitment-based safety management approaches in hospitals
Background: Nursing management is considered important for patient safety. Prior research has predominantly focused on charismatic leadership styles, although it is questionable whether these best characterise the role of nurse managers. Managerial control is also relevant. Therefore, we aimed to develop and test a measurement instrument for control-based and commitment-based safety management of nurse managers in clinical hospital departments.
Methods: A cross-sectional survey design was used to test the newly developed questionnaire in a sample of 2378 nurses working in clinical departments. The nurses were asked about their perceptions of the leadership behaviour and management practices of their direct supervisors. Psychometric properties were evaluated using confirmatory factor analysis and reliability estimates.
Results: The final 33-item questionnaire showed acceptable goodness-of-fit indices and internal consistency (Cronbach's α of the subscales range: 0.59-0.90). The factor structure revealed three subdimensions for control-based safety management:
(1) stressing the importance of safety rules and regulations;
(2) monitoring compliance; and
(3) providing employees with feedback.
Commitment-based management consisted of four subdimensions:
(1) showing role modelling behaviour;
(2) creating safety awareness;
(3) showing safety commitment; and
(4) encouraging participation.
Construct validity of the scale was supported by high factor loadings and provided preliminary evidence that control-based and commitment-based safety management are two distinct yet related constructs. The findings were reconfirmed in a cross-validation procedure.
Conclusion: The results provide initial support for the construct validity and reliability of our ConCom Safety Management Scale. Both management approaches were found to be relevant for managing patient safety in clinical hospital departments. The scale can be used to deepen our understanding of the influence of patient safety management on healthcare professionals' safety behaviour as well as patient safety outcomes.
|BMJ Quality and Safety|
|Organisation||Erasmus School of Health Policy & Management (ESHPM)|
Alingh, C.W, Strating, M.M.H, van Wijngaarden, J.D.H, Paauwe, J, & Huijsman, R. (2018). The ConCom Safety Management Scale. BMJ Quality and Safety. doi:10.1136/bmjqs-2017-007162