This study investigates street-level bureaucrats’ enforcement style and its underlying dimensions by developing and validating a multidimensional measurement scale. Developing a measurement scale for enforcement style is relevant because the number of underlying dimensions is contested and studies developing measurement scales are scarce. This complicates cross-sector and cross-national comparisons. Using a survey among inspectors of the Netherlands Food and Consumer Product Safety Authority, street-level enforcement style is found to comprising three dimensions: (1) legal, (2) facilitation, and (3) accommodation. This study contributes to more validated measurement instruments by presenting a 13-item measure that can be used to study street-level bureaucrats’ enforcement style.

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International Journal of Public Administration
Department of Public Administration and Sociology (DPAS)

de Boer, N.C. (2018). Street-level Enforcement Style: A Multidimensional Measurement Instrument. International Journal of Public Administration, 1–12. doi:10.1080/01900692.2018.1465954