The importance of electronic collaboration has risen as successful organisations recognize that they need to convert their intellectual resources into goods and services their customers will value. The shift from personal computing to interpersonal or collaborative computing has given rise to ways of working that may bring about better and more effective use of intellectual resources. Current efforts in managing knowledge have concentrated on producing, sharing and storing knowledge while business problems require the use of these intellectual resources to create value. This paper draws upon Nunamaker et. al.'s (2001) Intellectual Bandwidth Model to measure an organization's potential to create value. Following an analysis of initial data collected at the Netherlands branch of Cap-Gemini Ernst & Young, conclusions are drawn with respect to what it means for an organisation to be intelligent and how such organisations can create value through the use of information and collaboration technologies to increase its intellectual bandwidth.

electronic collaboration, information assimilation, intellectual bandwidth
Firm Objectives, Organization, and Behavior: Other (jel L29), Business Administration and Business Economics; Marketing; Accounting (jel M), Production Management (jel M11), Transportation Systems (jel R4)
Erasmus Research Institute of Management
ERIM Report Series Research in Management
Copyright 2001, S. Qureshi, A. van der vaart, G-J. de Vreede, R.O. Briggs, This report in the ERIM Report Series Research in Management is intended as a means to communicate the results of recent research to academic colleagues and other interested parties. All reports are considered as preliminary and subject to possibly major revisions. This applies equally to opinions expressed, theories developed, and data used. Therefore, comments and suggestions are welcome and should be directed to the authors.
Erasmus Research Institute of Management

Qureshi, S, van der Vaart, A, de Vreede, G-J, & Briggs, R.O. (2001). What Does It Mean for an Organisation to Be Intelligent? Measuring intellectual bandwidth for value creation (No. ERS-2001-54-LIS). ERIM Report Series Research in Management. Erasmus Research Institute of Management. Retrieved from