This editorial explores research opportunities of operations management due to special characteristics of online-to-offline ecommerce. Representative contributions collated in this special issue are summarized. Through these research efforts and achievements, we highlight challenges for future exploration.

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Persistent URL dx.doi.org/10.1016/j.tre.2020.101920, hdl.handle.net/1765/126356
Journal Transportation Research Part E: Logistics and Transportation Review
Citation
Huang, G.Q. (George Q.), de Koster, M.B.M, & Yu, Y. (2020). Editorial: Online-to-offline ecommerce operations management (EOM). Transportation Research Part E: Logistics and Transportation Review, 138. doi:10.1016/j.tre.2020.101920