This dissertation studies two innovations in on-demand delivery services in online shopping. In particular, we organize our research around concepts that utilize exisiting traffic flows and retailer infrastructures to create efficient on-demand home delivery services.

Additional Metadata
Promotor R.A. Zuidwijk (Rob) , N.A.H. Agatz (Niels)
Publisher Erasmus University Rotterdam
ISBN 978-90-5892-569-5
Persistent URL
Series ERIM Ph.D. Series Research in Management
Arslan, A.M. (2019, November 21). Operational Strategies for On-demand Delivery Services (No. EPS-2019-481-LIS). ERIM Ph.D. Series Research in Management. Erasmus University Rotterdam. Retrieved from